Know the last piece of facts before finalizing a Hosting Company
December 21st, 2007 by ShajiFiroz
This is the final part of my previous postings and I would like to conclude this series by mentioning some nitty-gritty facts before choosing your preferred hosting company. If you have missed reading my previous posts on this series, do visit them at the below URLs:
- Are You A Growing Small Business? Exchange Hosting will bring peace of mind! (Part I)
- Exchange Hosting: Factors which can bring peace of mind to your growing small business (Part II)
After all the initial studies, now you are considering the hosting company to outsource your e-mail infrastructure. Wait! Aska few more questions… Dave Grantz recently published a nice article where he advises customers to ask some essential questions. Why would some of the hosting companies rush with an attractive deal while compromising reliability and customer support? Customers should realize that not all the hosting companies offer redundant infrastructure, stable backups and efficient support. While offering down to earth lower price per mailbox, they might be eyeing on various extra fees for services. Who knows, there might be some hidden clause where customer will be stuck with the hosting providers for a certain period once signed up.
Know the difference: Managed Hosting & Non-managed Hosting
Managed Hosting – In a managed environment, the following tasks should be performed by the hoster:
- Server maintenance, related facilitation in the datacenter & physical security of the whole infrastructure.
- Data backups, patch management, support related issues & escalation which occurs from time to time.
- Related software license management and further procurement of hardware/software, if any.
In a Non-Managed Hosting environment, you can rent a server in its datacenter rack space. The way servers are being managed and maintained is not the hoster’s headache. If something happens to these servers, you literally have to worry about how to bring this back online not the hosters. In other words, you crush your business continuity by outsourcing the server.Read more here
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